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Frequently Asked Question

Wood Elixir FAQ

What exactly is Dr. Woodwell's Wood Elixir?

Where can I find complete directions for using Wood Elixir?
You can click here to view or print the Wood Elixir instruction sheet. Additional product information can be found at www.WoodElixir.com.
If I have a really stubborn finish problem, should I use more Elixir or leave it on longer?
Two light applications will often work better than one heavy application. And, most stubborn finish problems can be solved by using Wood Elixir with 0000 (finishing grade) steel wool and rubbing gently in the direction of the grain. (If you have a high gloss finish, you will want to avoid using any abrasive - even the finest grade of steel wool will leave noticeable scratches on a high gloss finish.)
Wood Elixir only needs 10-15 minutes to allow it to penetrate the existing finish, but should not be left on for longer than 1 hour to prevent the nourishing oils from beginning to get "gummy". Simply wipe off with a clean cloth then buff until the surface is dry to the touch; apply a second treatment if necessary. Wood Elixir will continue to cure over a 24 hour period after use.
Will Wood Elixir solve MY particular finish problem? Can it restore any damage to wood furniture?

Can I apply a new finish once a piece has been treated with Wood Elixir?
Wood Elixir works to restore the existing finish, so putting a finish over another finish is not recommended. To replace the existing finish with a new one (refinishing), the existing finish needs to be stripped and the surface properly prepared first.
Can I apply a wax or polish after I have used Wood Elixir?
Yes, a good quality wax can be used to increase the gloss - carnuba wax is ideal.
Order Dr. Woodwell's Wood Elixir

Ordering FAQ

Who can I contact if I have a question?
You can contact us directly for questions about your order, or for information about using Wood Elixir:
Woodwell Products
  • 1-877-ELIXR-IT (1-877-354-9748)
  • info [snail] woodelixir [period] com -> mailto:info [snail] woodelixir [period] com
  • PO Box 20111, St. Thomas, Ontario, Canada N5P 4H4
How long does it take to receive my order?
Orders are typically processed and shipped within one business day.
Orders in the US are shipped from Port Huron, Michigan by USPS Parcel Post, and are delivered within 3-7 days.
Canadian orders to major centers are shipped from St. Thomas, Ontario by ground courier to a business address, with delivery in 1-5 days.
At present, we are unable to ship outside of the United States or Canada.
Are there any additional taxes or duties?
US Customers: There is no sales tax on US orders.
Canadian Customers: Orders shipped to addresses in Ontario are subject to 13% HST. Orders shipped outside of Ontario are subject to 5% GST.
Do you accept alternative forms of payment?
We use PayPal to process our secure online orders. PayPal offers both buyer and seller protections, and protects your personal financial information.
VISA and MasterCard are accepted for phone orders by calling 1-877-354-9748 during normal business hours.
If you prefer to pay by check, please contact us at info [snail] restorationsecrets [period] com -> mailto:info [snail] restorationsecrets [period] com with the item(s) and quantity, and your shipping address. We will confirm the order total and reply with complete payment instructions.
Do you have a guarantee?
Wood Elixir comes with a 100% satisfaction guarantee. Shipping costs are excluded for online orders, though, as are any accessories included in kits.
Can I sell Dr. Woodwell's Wood Elixir in my store or on my website?
Wood Elixir is an ideal product for the following retail and website categories:
  • antique stores
  • paint, wallpaper and sundry
  • hardware
  • collectibles
  • do-it-yourself
  • cleaning products
Contact Woodwell Products at info [snail] woodelixir [period] com -> mailto:info [snail] woodelixir [period] com or 1-877-354-9748 for more information.
I'm a writer / producer and am interested in featuring Wood Elixir in print or on television. Who should I contact?
Contact Woodwell Products at info [snail] woodelixir [period] com -> mailto:info [snail] woodelixir [period] com or 1-877-354-9748 with details.
Order Dr. Woodwell's Wood Elixir

Our Customers Say ...

I received my bottle of Wood Elixer a few days ago and was able to use it yesterday on a few pieces of very old and very dry antique furniture. It works beautifully! I know I will be back for more. It is, by far, the best wood product I have every used and I have searched for years to find a really good product. Thanks so very much.

Rosalind B.

I have used your product to help restore a 1918 vintage dining room set. It is wonderful!

Mary M.

I learned of your products from a wood fixer / wood re-finisher friend a couple of years ago. I asked what his secret was that he used to bring "life" back to the wood - and he showed me your product. Then I got to see it work right before my eyes!

That was a few years ago - and now my sister and I own and run a furniture consignment store. As we would get product in - new, old and everything in between - I found that mere dusting was just not getting the job done. Then I remembered your product - ordered some and have been bringing the "life" back to these wonderful pieces ever since!

It is not only the self-satisfaction that I get in seeing the transformation of the before & after - but, we are able to see our product for its true value. I tell all of our customers about your product ...

Joyce H.

I am a return customer - your product is fantastic! I've been able to almost completely restore my great-great-great grandmother's fumed oak table and chairs thanks to you.

Elizabeth C.

Dear Sir,

I recently found a bottle of the Woodwell cleaner under my kitchen sink (I have no idea where it came from or who left it here!!). I was getting my house ready for sale and was frantically cleaning my grandmother's 1920 vintage dining room set, saw the bottle and started to work. I was absolutely amazed - the sideboard had several scratches and water marks from her "forgetful" years of overwatering violets. I always kept it covered with a runner, figuring that one day I would be able to have it refinished. After just one application of the product, I could not believe how different this beautiful piece of furniture looked! I have since removed the runner!

Deborah S.

Earlier today, I used the Wood Elixir and it is just wonderful - thank you. I had an old Welsh dresser of my mother's which I was always thinking I would need to get repolished - but not now. You have given me a lot of work though - I am going around doing everything including those two new antiques I told you about (the Louis console table with carvings and the leather top and a Sheridan revival sideboard).

I am thrilled with the results - it smells and looks like a mixture that I was using, but this is so much better.

Judyth S.

I can't believe how well your stuff worked. Thanks.

William P.

My daughter and I have used your product which I found on the internet and were amazed at the results. She is now living in Japan and has restored several antique pieces with much success. As you see, I am ordering enough for my son, daughter, and myself. Thanks for such a wonderful product.

Dianne B.

Two years ago I purchased a mahogany chest for my bedroom at an antique store. The owner of the store had your product and recommended it for bringing the finish back up on the antique. It was excellent.

A few months later I had a dinner party and my antique refinished mahogany dining room table had heat damage. I almost died and was in tears. I poured your Elixir on my table and it removed the heat mark.

When I ran out of your product I attempted to locate it but the original antique store I went to was no longer in business. We drove to St. Thomas in an attempt to get more of your product. We were sold something else that did not work. Finding your site on the internet is a god-send as I love it. I'm ordering enough to last me a while. Many thanks.

Stella P.

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